Delivery Information

Date:2016-07-15 00:00

Order Process

 

We are just working for order based production. Production process is max. 30 bussiness days for any order. You can contact us at  service@arts-jewellery.com for your any questions. 

Shipping & Delivery

Shipping prices depend on total order size/weight. We will inform you about the shipping cost for FEDEX, DHL or EMS company after we account your order size/weight. 

Generally, orders are shipped through FEDEX, DHL within 2-4 working days or EMS within 15 - 30 working days. However, an extension can be made if the buyer and supplier mutually agree on a new date. 

If the buyer did not receive the goods (goods still in transit) even after being shipped by the supplier, the buyer needs to contact the supplier negotiate a longer shipping period. 

If the supplier has not shipped the order before the agreed date, the buyer can always contact the supplier to agree a new date; or make a Express Delivery. 

Customs Documents 

We accept only T/T payments for shipments clearing customs. We can prepare the documents for your shipment according to your country. 

If you would like customs shipping, please inform us before make payment. 

Contact: service@arts-jewellery.com 

Tracking Your Order 

After we has confirmed shipment, we will give you a Tracking Number for your Order. Use the Tracking Number to track delivery at any stage on the shipping company's website.